Privacy Policy

The Privacy Policy explains how we collect, use, and share your information when you use our Service. It also describes your privacy rights and the laws that protect you. By using our Service, you agree to the collection and use of your information as described in this Policy. We use your personal data to deliver and improve the Service.

Interpretation and Definitions

Interpretation

Words with capital letters have specific meanings. These meanings stay the same whether used in the singular or the plural.

Definitions

For this Privacy Policy:

  • Account: A unique profile created to access our Service.
  • Affiliate: Any organization that controls, is controlled by, or is under common control with us. “Control” means owning 50% or more of voting rights or equity.
  • Company (“We”, “Us”, “Our”): Refers to smartcric.co.uk.
  • Cookies: Small files placed on your device that store browsing information.
  • Device: Any device used to access the Service, such as a computer, phone, or tablet.
  • Personal Data: Information that identifies or can identify an individual.
  • Service: Our Website.
  • Service Provider: A third party that processes data on our behalf.
  • Usage Data: Data collected automatically from your device or the Service.
  • Website: smartcric UK, available at the provided URL.
  • You: The person or entity using the Service.

Collecting and Using Your Personal Data

Types of Data We Collect

Personal Data

We may ask for information that identifies you. It helps us contact you or provide access to features.

Usage Data

We collect Usage Data automatically when you use the Service. It may include:

  • IP address
  • Browser type and version
  • Pages you visit
  • Date and time of visits
  • Time spent on pages
  • Device identifiers
  • Diagnostic information

If you use a mobile device, we may collect:

  • Device type
  • Mobile ID
  • Mobile IP address
  • Operating system
  • Browser type
  • Other identifiers

Your browser may also send information when you visit the Service.

Tracking Technologies and Cookies

We use Cookies and similar tools to track activity and store information. These tools help us improve the Service.

Types of Technologies We Use

  • Cookies: Small files stored on your device. You can disable them, but some features may not work.
  • Web Beacons: Small electronic images in pages or emails that help us track usage.

Cookies may be Session Cookies (deleted when you close your browser) or Persistent Cookies (which remain until you remove them). We use both.

Why We Use Cookies

  • Essential Cookies: Enable core features and prevent fraud.
  • Acceptance Cookies: Remember if you accepted cookies.
  • Functionality Cookies: Save your preferences, such as language or login details.

For more details, see our Cookies Policy.

How We Use Your Personal Data

We may use your information for the following purposes:

  • To provide and maintain the Service
  • To manage your Account and give access to registered features
  • To perform contracts, including purchases or agreements
  • To contact you via email, phone, SMS, or app notifications
  • To send updates, offers, or information about similar products unless you opt out
  • To respond to requests and provide customer support
  • For business operations, such as mergers or asset transfers
  • For analysis and improvement, including marketing and user experience

Sharing Your Information

We may share personal data:

  • With Service Providers
  • For business transfers
  • With Affiliates
  • With business partners offering products or promotions
  • With other users in public areas
  • With your consent

Retention of Personal Data

We keep your Personal Data only as long as needed to meet the purposes in the Policy. We may keep data longer if required by law or to resolve disputes.

Usage Data is usually kept for a shorter time unless needed for security or Service improvement.

Transfer of Personal Data

Your data may be processed in locations outside your region. By submitting information, you agree to this transfer.

We take steps to protect your data and ensure it is handled securely.

Deleting Your Personal Data

You can request deletion of your Personal Data. You may also update or remove information through your Account settings.

We may retain some data when required by law.

Disclosure of Personal Data

Business Transactions

If we merge, sell assets, or are acquired, your data may be transferred. We will notify you before this happens.

Law Enforcement

We may disclose information when required by law.

Other Legal Reasons

We may disclose data to:

  • Follow legal obligations
  • Protect the Company’s rights
  • Investigate misuse of the Service
  • Ensure user safety
  • Defend against legal claims

Security of Personal Data

We work to protect your information, but no system is 100% secure. We use reasonable measures to protect your data, but we cannot guarantee absolute security.

Children’s Privacy

We do not knowingly collect data from children under 13. If we find such information, we remove it. If your country requires parental consent, we may ask for it before collecting data.

Links to Other Websites

Our Service may contain links to external sites. We are not responsible for their content or privacy practices. Please review their policies.

Changes to This Privacy Policy

We may update this Policy from time to time. We will post the revised version here and notify you by email or through our Service before changes take effect.